7fb Privacy Policy – Your Data Is Safest With Us

01. Introduction & Scope

This Privacy Policy applies to all services on the 7fb platform – including the website, mobile app, and any associated digital channels. By using 7fb's services, you consent to the processing of your information as described in this Privacy Policy.

We believe transparency is the foundation of trust. That's why nothing is hidden behind complex legal language in this document — everything is laid out openly and in plain terms.

This Privacy Policy is part of our Terms & Conditions These two documents are complementary and together define the relationship between 7fb and its members.

02. What Information We Collect

7fb only collects information that is necessary to provide its services. We do not request excessive or unnecessary data.

Personal Identification Information

• Full name and date of birth (for age verification)
• Email address & mobile number
• Current Address & Country
• National ID or passport number (for KYC verification)

Financial Information

• Payment Method Details (Mobile Banking Number)
• Transaction History & Amounts
• Withdrawal & Deposit Records

Practical Information

• Login time, device type, and IP address
• Which pages you visited and how long you stayed on each
• Betting Type & Preferred Games
• Records of Customer Support Conversations

Data Type	Reason for Collection	Mandatory?
Name & Date of Birth	Identity & Age Verification	Yes
Email / Mobile	Account Communications	Yes
National ID Card	KYC Legal Requirements	Yes (prior to withdrawal)
Payment Information	Financial Transactions	Yes
Browsing Data	Service Quality Improvement	No (can be declined)

03. How We Collect Your Information

7fb collects information through various methods, but always ethically and in full compliance with the law.

Direct Collection

You provide information directly when filling out the registration form, uploading KYC documents, or contacting customer support.

Automatic Collection

Certain information is collected automatically while you use the platform — such as cookies, log files, and browser fingerprints. This data is used primarily to maintain security and improve the quality of our services.

From Third Parties

In certain cases, information may be verified with trusted payment providers or identity verification agencies to meet legal obligations or prevent fraud.

04. How We Use Your Information

7fb uses your information only for specific, legitimate purposes. Your data is never used for anything unrelated to your experience on the platform.

• Account Management: Ensuring secure registration, login, and account protection.
• Transaction Processing: Managing deposits, withdrawals, and bonus distributions.
• Identity Verification: Complying with legal KYC and AML regulations.
• Customer Support: Resolving complaints and issues promptly.
• Security: Preventing fraud, multiple accounts, and cyberattacks.
• Service Improvement: Analysing member experience to continuously improve the platform.
• Legal Obligations: Preparing reports in compliance with regulatory authority requirements.
• Marketing (With Consent): Sending promotional offers and updates with your consent.

05. Sharing & Disclosure of Information

7fb does not sell your personal information. However, in limited circumstances, data may be shared with trusted partners.

When Your Information May Be Shared

• Payment Providers: Information required to complete transactions is shared with the payment gateway.
• Identity Verification Agencies: To complete the KYC process.
• Law Enforcement Agencies: Under a legal order from a court or regulatory authority.
• Technology Partners: Cloud or hosting service providers used to operate the platform.

06. Cookies & Tracking Technologies

7fb uses cookies and similar technologies to keep the website and app running smoothly.

Cookie Types

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand which parts of the site are used most. These can be declined.
• Marketing Cookies: To show you relevant offers. Entirely optional.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

07. Technical Data Security Measures

7fb uses the highest industry-standard technology to keep your data secure.

• 256-bit SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Protecting servers from external attacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted Access: Only authorized personnel have access to sensitive information.
• Data Backup: Regular backups ensure your data is always protected.

08. Data Retention Period

7fb does not retain your data indefinitely. Each type of information has a defined retention period.

• Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
• Transaction Records: Generally 7 years, as required by financial regulatory authorities.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Records: 2 years from the date of issue resolution.
• Browsing Data / Logs: Typically 90 days to 1 year.

09. Your Data Rights

As a 7fb member, you hold certain fundamental rights over your own data, and we fully respect every one of them.

• Right to Access Your Information

  You can request to see what information we hold about you. We will respond within 30 days.

• Right to Rectification

  If any of your information is incorrect, you can request a correction via Account Settings or by contacting support.

• Right to Erasure

  You may request deletion of your data upon account closure; however, certain information may need to be retained due to legal obligations.

• Right to Object to Processing

  You may object to marketing communications or certain types of data processing.

• Right to Data Portability

  You can request an export of your data in a standard format (CSV or JSON).

• Right to Restrict Processing

  In certain circumstances, you can request that processing of your data be temporarily suspended.

To exercise any of the rights listed above, support@7fb.bestvia email. We typically respond within 30 business days.

10. Children's Privacy

7fb's services are intended exclusively for users aged 18 and above. We do not knowingly collect any personal information from minors.

If we are notified that a minor has registered, the account will be immediately closed and all collected data will be deleted.

11. Privacy Policy Updates

This Privacy Policy may be updated due to business needs or legal changes. Any updates will be published on this page, with the revision date noted at the top.

For significant changes, a notification will be sent to your registered email or mobile number. Continued use of the platform after any changes will be considered acceptance of the updated policy.

12. Contact & Complaints

For any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch with us.